ReSound Instructions


It can take a bit of time to get used to hearing aids, technology can feel a bit daunting initially. Don’t worry, given a bit of time and practice you will soon become an old hand at using them with the help of the videos below.

If you have any questions or concerns you can always contact us.

How to fit your GN ReSound hearing aid

It’s important that your hearing aid is fitting properly in your ear. If it isn’t it may fall out, start making a whistle sound and affect the sound quality. You know when the hearing aid is in your ear properly because the wire that comes down from the hearing aid to your ear is touching your ear all the way down.

How to remove your GN ReSound hearing aid

In order to remove your GN ReSound hearing aid from your ear, pinch the thin wire close to the entrance of your ear, slowly pull the dome out of the ear, and lift the hearing aid away from your ear. Roughly yanking on the aid could cause the dome to come off in your ear or damage the thin wire. Sometimes looking in a mirror may help.

How to recharge your GN ReSound hearing aids

Plug the charger into the power source. The LED lights on the back of the charger will illuminate depending on how much charge is already in the unit. Turn the charger round and place the hearing aids in. It only takes three hours to fully charge the batteries giving you 30 hours of battery life. Even when streaming TV or music 50% of the time you can still enjoy 24 hours battery life. If you’re in a rush, quick charge ensures 2.7 hours of battery life in just 10 minutes.

How to change the GN ReSound hearing aid dome

Changing the dome will help keep ear wax from getting into the filter. It is less likely the hearing aid will block with wax if this is done. However, cleaning the dome is something that can also be done if it is not practical to change the dome so often. This is usually best done at night when you take the hearing aids out. It can prolong the life of your hearing aid and help keep it operating at its optimum. Take a baby wipe or alcohol wipe and gently wipe away any wax that it sitting on the dome. Do not use alcohol wipes on the hearing aid shell.

How to pair your GN ReSound hearing aids with an Apple iPhone

Your GN ReSound hearing aids can take phone calls, play music and video calls all directly from your iPhone (Android may need intermediary device) but first you need to pair the hearing aids with your phone. First you need to pair them in the bluetooth menu, then you need to download the Smart 3D App to use the remote-control features. For Android devices, download the Smart 3D app and install, it will then prompt you to enable your Bluetooth settings accordingly. This process may vary depending on which Android phone you have. Click here for a list of compatible phones.

How to download the Smart 3D App

This video shows you how to download the Smart 3D App. For iPhone ensure you go to the App Store, and for Android ensure you download the app from Google Play Store.