ENT Diagnostics

 

 AAt Interhearing we understand that when ENT consultants refer a patient to us, the service they then receive also reflects on the consultant, that is why we pride ourselves on offering a fast, effective and professional service to all private ENT consultants and their patients. We only use fully qualified, professional and experienced Audiologists for our clinics.

Interhearing was established in 2009 by an experienced Senior Audiologist with an NHS background, we have now been providing Audiology Support for Private ENT consultants in Shropshire for since 2009 and come highly recommended:

 

Interhearing provide an excellent hearing service resource. They provide accurate, sensitive and patient orientated audiological investigations as well as therapeutic interventions which aid and support patients in a responsive and helpful manner. Their work is reliable, accurate and rapid. I would have every confidence in their approach.

 Mr Derek W. Skinner –  ENT Consultant MB ChB, FRCSEd, FRCSEng, FCSHK(Hons), Dip Med Ed

 

What you can expect from our service:

 

FAST RESPONSE

1. 1. 1. You can refer patients to us:
         • Using your computer or mobile device via our secure referral system (under Diagnostics, ENT online referral)
         • Post (cc on letter)
         • Fax
      2. You or your medical secretary will be kept informed regarding each patient’s booking date.
         Patients are seen within 5 working days of referral.
      3. Detailed Audiological reports are faxed or emailed to the referring consultant within 1-2 working days of each appointment.
      4. We provide all referring ENT consultants direct access to one of our Senior Audiologists via phone and email.

 

INSURANCE

Interhearing are registered with all health insurance providers including AXA PPP Healthcare and bill directly to the insurance companies and arrange pre-authorisation directly with patients.

 

INFORMED

We provide consultants and clinics with patient referral information leaflets which include useful information about our services and clinics and enable patients to contact us directly at any point in the referral process.

 

FEEDBACK

We actively pursue feedback from our patients in order to continually assess and improve our care and services. Our ENT patients have rated us very highly compared with other ENT Audiology Support Services in the area.

 

LOCAL

We hold clinics across Shropshire and the West Midlands, conveniently located for your patients.

Our phone lines are open 24 hours a day 6 days a week offering support and information for your patients.

 

PROCEDURES

• • • Video otoscopy (inclusive in all adult testing)

    • Full Pure Tone Audiometry (AC, BC with masking and ULLs)

    • Children’s hearing assessments (>3 years old)

    • Tympanometry

    • Acoustic reflexes Ips & contra

    • Diagnostic speech Audiometry

    • Speech in noise

    • Auditory Training

    • Tinnitus support

    • Private hearing aids

    • Otoendoscopic Micro-suction for wax removal