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Keeping You Safe | COVID 19

Hearing services available by appointment Face to Face:

  • Remove Wax

Appointments available remotely:

  • Test your hearing 
  • Check the heath of your ears
  • Prescribe and fit hearing aids

Safety measures in Clinics


Our clinics are operating under latest guidance from the government and professional bodies to ensure your safety remains our top priority.

Our clinics are operating under the current social distancing government guidelines, when you arrive at our clinics for an appointment please wait in your car outside until a few minutes before your appointment then proceed to the entrance where your name will be collected for your appointment at the appropriate time.

Please be assured that our teams will ensure our clinic rooms are cleaned thoroughly between each appointment and our clinicians will be wearing the appropriate PPE (Personal Protective Equipment) in line with the latest government and professional guidelines for any procedures we carry out.

Depending on the type of procedure, our clinicians may also ask you to wear PPE. 

As a health care provider, we always strive to deliver the highest clinical and hygiene standards, including regular handwashing and cleaning equipment between customers. But, given the threat we are all facing from COVID-19, we have bought in some new measures to try and combat the spread of the virus during essential appointments:

  1. Following government guidance, we’re asking anyone with flu-like symptoms not to visit us. When our customers are feeling better, we’ll help them rebook their appointment and look forward to welcoming them back in-store
  2. We’ll get in touch with you before your booked appointment to check whether you need essential help and whether you’re well enough to visit
  3. In line with guidance on social distancing, we’d ask that you come to your appointment alone if possible
  4. Please wear a face mask or covering to your appointment
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